WorkshopChat is revolutionary mobile software for everyday communication between machine shop mechanics and customers. When mechanic is in the middle of working on a vehicle, the last thing he wants to hear is the phone ringing. It breaks your concentration, takes up time, and messes up your flow. With WorkshopChat machine shop software mechanics can reduce the amount of incoming phone calls to repair shop. Your customers can simply click a button on their mobile WorkshopChat App to get all the answers.
Innovative Features for Customers, Mechanics, and Machine Shop Managers:
+ Status Updates
Customers will know which phase their vehicle is in, throughout the entire repair process. Whether it’s waiting on parts to be delivered, halfway taken apart, or almost ready, they’ll know —without having to nag you about it.
+ Photo and Video
By showing your customers images of your progress, they stay informed and trust you to make the necessary repairs on their vehicle. This feature is especially helpful when working on engine problems and discovering and diagnosing mechanical issues.
+ Text and Voice Messages
Customer questions can be texted, or asked via voicemail. This gives your
customers a convenient way to reach out for help, without ringing your
phone all day. You can reply to customers at a convenient time, rather
than dropping your wrench and picking up the phone to talk.
+ Dashboard for a Machine Shop Manager
This feature serves as a powerful tool for machine shop managers.
You can see the details and progress of every vehicle being worked
on in your shop, and schedule upcoming auto work with just a few clicks.